Had frame cracks in my ProCDP on the dust cover. Dennis said to send it back. Sent it back Fedex overnight, they fit a new frame to my slide and fit all of my internals to the new frame. Overnighted it back to me. Total time away was under two weeks.
It still has the original external extractor, which I haven't had any problems with yet, but I've only shot approx. 200 rnds. I haven't made it back to the range since it has come back, so I haven't tested it yet.
It was filthy so I know it was fired because I sent it clean. And the slide stop was giving me intermitent problems, but I though I was hitting it with my finger causing it to lock back. I never mentioned the slide stop in my letter so they found that problem on their own. They filed it down because it's bare metal now where they filed it.
My Pro Carry IIe went to Kimber on 9/18 for ejecting cases into my head. I called Dennis, he said send it back.
Came back on 10/24 as a Pro Carry II no "e". They replaced the slide (internal extractor) and the ejector (seems to be in the white). No calls or emails from Kimber.
The thing was filthy with a few more dings in the feed ramp. Funny, because I asked them if they could polish the ramp (I know, I know, it's aluminum) and it came back looking like they tried to cycle a few dozen empty brass shells through it.
The big problem isn't the dinged ramp. It's that I fell for a 5" Colt while the Kimber was gone and now I have some explaining to do...