I've used BB for a few transfers, bought some ammo and a holster. Never used Richard though I have spoken with him a few times.
The owner is a fellow from Soviet Armenia named Baerge (probably not the proper spelling, but sounds like bearj). I was speaking with him once and made mention of my daughter doing a report for a freshman high school history class on the Cold War. He offered to speak with her on the subject if she was interested. This transpired into a 1.5 hour brain dump of what life was like in a communist country from someone who lived there. Awesome. Only my grandfather's tales of WWII can compare. Not only did he spend the time with her, but he did this AFTER the shop had closed one Friday evening. This is one of the reasons I will continue to do business with them. Richard may be a hack/crackpot/whatever but the owner is heck of a guy.
SeanTX