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So... send them back again and wait another four months? Toss them in the nearest river? Leave them out on the sidewalk and hope some perp is dumb enough to pick them up? Four PT-111 G2 handguns in a row... not a single reliable one. :mad:
You forgot your 4th and 5th options. Sell them on Armslist or trade them away at a gun show.
 

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Discussion Starter #22
I shot them last week again, and they're still having repeated failures to feed. One isn't too bad, but the other one chokes all the time. I can't put these things back on the open market knowing that somebody may buy them, keep them as their home defense gun and then someday find out the hard way they're pieces of crap. I think I'll just chalk it up as a $500 lesson and play with them on my bench whenever I'm bored, seeing if I can get them to work. If I can't then there will be some used Taurus PT-111 parts for sale on eBay soon.
 

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I bought a Taurus OSS 24/7 in .45 on the very day the Supreme Court announced it's Heller Decision (06/28/2012). It worked reliably for a year, and I had no complaints. I had not fired it for a few years. Recently I took it out and it was nosediving terribly, not feeding the next round even if it was ball ammo. Didn't matter which of the factory mags I used.

Online suggestions said it was probably the 12 round magazines, and that the 10 round .45 magazines were more reliable. I called Taurus to try to buy some new mags. After 30 minutes on hold, they very nicely told me there was a class action suit on this exact pistol which conveys lifetime warranty service at their expense. They gave me a shipping label and I sent it back. They will either repair the safety issues (of which I never had any) or give me a new pistol. I won't know anything until Labor Day.
your 24/7 in 45 ACP is gone. you will never see it again. you will be given a PT111 G2 in 9mm and you will like it per Taurus USA.
 

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Discussion Starter #25 (Edited)
The plot thickens...

I just got a call today from my LGS, telling me my two Taurus pistols were there. What the flying f***? I already picked them up four weeks ago! So I went there, and they had my two old pistols, having been fixed with new extractor springs. So there I was wondering if Taurus made some sort of blunder, but as these two were obviously my pistols I brought them home. So now I look at the repair receipts, and I see my name on the ones for my two pistols but not the other two (both pairs of receipts have the gun shop's name, but only one pair has my name as well). So did I previously pick up two guns belonging to somebody else??? Now I need to call the LGS tomorrow and ask them to do a head count of all the PT-111s they are supposed to have and also any they may have sent off for warranty service, either their own stock or another customer's. This might explain why I got two pistols that looked used. Maybe they are! :eek:
 

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Discussion Starter #27
Yeah, but it'll be more interesting to find out whether I got two free pistols or if some other poor bastard owns the other two that are still malfunctioning! :(

Assuming my first two pistols are fixed, I think it's ridiculous to have waited five months just to get two tiny springs replaced. If Taurus was like Glock or most any other manufacturer they would've been able to just mail me a couple springs to try out instead of sending the guns in and waiting so long.
 
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When I was talking to the Taurus Rep about sending in my pistol, he told me that turnaround time on their U.S. built pistols such as my Spectrum was much faster due to the fact that parts were readily available due to the gun being manufactured and assembled in the U.S.

Is the PT-111 built in the U.S.? I dunno...
 

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Can't understand why knowledgeable gunfolks still buy Taurus guns? :confused:
 

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Discussion Starter #30
Can't understand why knowledgeable gunfolks still buy Taurus guns? :confused:
There was a lot of good word being spread about the PT-111 G2, especially online from Hickok45 and Sootch00. When the prices dropped to $250 and under I figured I couldn't go wrong and bought two. Until they suddenly started malfunctioning they were actually my carry guns. I definitely won't trust them again however until I've put several hundred rounds through them without any more issues.

And yes I'm talking about the two that actually belong to me and were repaired and sent back. I called the gun shop this morning regarding the other two, telling them that something didn't feel right about the fact that I sent in two guns and received back four. They went and did an in-store audit, and later called me back telling me the other two guns were theirs! I bet it's good to actually have honest customers, eh? :rolleyes:
 

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And yes I'm talking about the two that actually belong to me and were repaired and sent back. I called the gun shop this morning regarding the other two, telling them that something didn't feel right about the fact that I sent in two guns and received back four. They went and did an in-store audit, and later called me back telling me the other two guns were theirs! I bet it's good to actually have honest customers, eh?

Thumbs up to you for honesty! :rock:

At least now you don't have 4 Taurus to send back in 3 months!
 

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Discussion Starter #32
They told me they sent in the two guns they had for the trigger recall about the same time I had them send in my two guns for repair. When the first two guns came back someone got confused and thought they were mine. I assume they were display examples since like I said earlier they had scratches on the outsides yet showed little to no evidence of having been fired on the insides.

Oh well. I have already put 150 rounds through each one, and learned that they both have feeding issues. Since they're not my guns they're no longer my problem! It'll be up to the gun shop what they decide to do with them, either send them back yet again or put them on the discount shelf. I hope they don't try to pass them off as brand new to somebody.
 

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Discussion Starter #34 (Edited)
Unfortunately it might be awhile. My schedule is pretty much booked for the next couple of weeks. The proof in the pudding won't be with the first range visit anyway. These guns worked perfectly at first, but then the double feeding issues began intermittently and quickly got worse after just a few hundred rounds. Assuming Taurus was right about the extractor springs being the problem it means they were OK when new but then quickly lost tension. I might have to put a thousand rounds through them just to finally feel confident in them. $400 worth of ammo through two $250 pistols just to make sure they are reliable enough for defense... yeah that makes perfect sense. :dope:
 

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dsk your experience is just another chapter in the book of horror, that is the Taurus customer service department.

For all you folks complaining about Ruger, they must like me better than all you guys.;) The customer service experience I had involved having a defective 10/22 fixed by them. It was fast, and they even paid for the return label.
 

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Discussion Starter #37
Perhaps this is an anti-gun conspiracy... citizens buy a new gun, go through the waiting period, pick it up, find that it's defective and have to send it in for repair, and endure another 4-7 month "waiting period" to get it back. The idea being that in that time maybe said citizen will get off of guns and find another hobby instead, or at least say "he'll never buy another gun from this company again". Kinda like retroactive and voluntary gun control. :dope:
 

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dsk,

It is not just your luck. There are examples of poor initial builds followed up with poor customer service all over this forum. US gun manufacturing is about where the American automobile industry was as it started its decline to 1980.

I had a great German Sig P226. Based on that gun, I bought three products from Sig. All three never got fixed. The last was a Sig Romeo sight that has a 40 percent sized red ghost appearing in one side of the glass. Sig said this was normal even for an Aimpoint and they would not warranty it. I have had three Aimpoints and never seen this type of ghost flair.

The customer is the initial tester for new products. How many times do new products come out and then there are problems with the initial runs. And the new products come out with lots of hype from what's left of the gun magazine industry.

The poor products and backed up customer service are boosting the sales for the Aimpoints, Larues, Wilsons, and Browns of the industry.

Sadly, your experiences are not that unusual if you buy enough guns.

Regards,
 

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Discussion Starter #39
When do you think you'll have a range report on your originals? I'm getting antsy to know if they are truly fixed...
I finally took them to the range today during my lunch break to put 100 rounds of the same Federal 115gr ammo through each one. Not a single bobble, which was a huge relief. If either one jammed again I probably would've hung it on the target carrier and shot it to pieces. However I'll be putting a few hundred more rounds through them before I trust them as anything but range guns again.
 
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