In the begining of Sept, I came across John Hansen's website for gunsmithing services. I talked to him a couple of times and he said he would be able to perform the services I needed. I wanted an action job done on a Colt .22 Target Model, sight installation on a Beretta 92 Elite II, and cutting and re-crowning of a 1911 Govt model barrel. John agreed to do the job and the Colt 22 Target Model, Beretta slide assembly, and 1911 barrel were sent out on Sept. 8th. Every time I called to check up on it, John would reply that he was busy and would get to it later. Finally at the begining of Oct., John stopped answering my phone calls, never called me back after numerous messages left on his voicemail, and never responded to e-mail either. I had to call up the Police Dept. in his area and they went out and talked to him. He finally called me back after that and said he was told by the officer that he was being negligent and would call me the next day to tell me if he could do the work or not. After I did not receive a call from him the next day, I called him the following day and he said that he couldn't do any of the work and would send my items back to me. This was around Oct. 11th. After numerous unanswered calles and unreturned messages, I still have not received my items back as of Oct. 22, 2001. I feel like I have been patient with John Hasen and he is refusing to return my items. I have already contacted the BBB about this. Do any of you guys have any other ideas on what I can do to reclaim my items? Any help would be appriciated. Thanks.