Just wanted to get some of your feedback from those who have done business with the shop. I recently sent my slide in to have it refinished and the sides polished. Were you satisfied with the work you had done and time it took. Thank you.
A couple of months ago I sent my Ultra Aegis and Pro Raptor to them at the same time. The Aegis I had back in about a week, and about three weeks for the Pro Raptor which was having its slide replaced. I've been very happy with the Custom Shop each time I have contacted them.
I sent a Tactical Ultra II in for refinish of the frame (bad experience with a local un-named smith who said he could do a great job of refinishing-then after three months it started to peel...). Spoke with Dennis. CS had the pistol for exactly seven business days. Replaced all the small parts after my discussion with Dennis. Replaced the night sites under warranty, something I had not even mentioned. Tweaked the extractor and polished the internals, feed ramp, etc. at no charge. I had the pistol back in 14 days from the day I sent it to the shop. The job was nothing short of excellent. A number of parts were replaced under warranty and I bought the pistol used about four years ago.
Same experience on a TLE II for a deposit in the barrel. New barrel, polished feed ramp, tuned extractor, replaced night sights all under warranty and round trip was ten days.