[Tim Burke]

Have you tried clearing your cookies and your cache?

 

[T. Kanaley]

Thanks Tim! I am running Safari on a Mac Book Pro. I've cleared my cache and cleared my History, but still not able to save my options. All the boxes are un-checked when I reopen the User Options page.

 

[Tim Burke]

OK. I reported it earlier, and haven't heard anything back yet, but I knew those would be the first 2 suggestions.

 

[Pedro 1]

I'm having the same problem as T. Kanaley.
This isn't meant as a complaint, only for trouble shooting purposes.
Pedro.

 

[denstoe]

Oops. Same problem. Edit options not saving changes, all boxes blank.

 

[Tim Burke]

This has been passed to the tech team.

 

[vb1911forum]

What browsers are in play for this new error guy? Testing with Chrome so far with no recreation

Kevin

 

[Grandpas50AE]

Mine is with IE 11, not sure about others.

 

[T. Kanaley]

Mac Book pro > Safari 12.1.2

 

[denstoe]

Chrome, Edge and Mozilla on Windows 10 Pro.

 

[Pedro 1]

My browser is Chrome.
Pedro.
Edit to add; It’ doing the same thing with Safari on my IPad.

 

[vb1911forum]

So basically all of them. No luck there.

To make sure we aren't having confusion, this is the page you guys are trying to make changes to right?

https://forums.1911forum.com/profile.php?do=editoptions

I'd like a specific setting that someone is trying to save that isn't working. I'll try manually resetting it from the back end, and see if that kicks things loose from whatever is sticking for you

Kevin

 

[denstoe]

Yes Kevin that is the page. It is any setting on that page. Check the box, save changes and move on. Then when checking that they are saved they are not and all is blank again. If you want a specific setting try Newsletters Settings.

 

[T. Kanaley]

So basically all of them. No luck there.

To make sure we aren't having confusion, this is the page you guys are trying to make changes to right?

https://forums.1911forum.com/profile.php?do=editoptions

I'd like a specific setting that someone is trying to save that isn't working. I'll try manually resetting it from the back end, and see if that kicks things loose from whatever is sticking for you

Kevin

That's it. None of the settings will save.

 

[T. Kanaley]

Kevin, I don't know if this helps or not, but I saved "use invisible mode" and even though it doesn't show up on the options page as being saved, the little status bulb next to my user id is lit up red as if it were.

T

 

[Grandpas50AE]

Kevin, I don't know if this helps or not, but I saved "use invisible mode" and even though it doesn't show up on the options page as being saved, the little status bulb next to my user id is lit up red as if it were.

T

Yes, I had the same results when I tested this same thing; problem is that the only option box I clicked was that one, and the blank other ones wiped out my other active options, so I had to come back in and reset the others as best I could remember. The options get saved, but do not echo back to the user. Hoping this helps Kevin get to the bottom of this issue.

 

[vb1911forum]

Believe I found the fix and applied. Let me know how it looks on your end!

Kevin

 

[T. Kanaley]

All looks good. Thanks Kevin!

 

[Pedro 1]

It looks perfect, thanks so much, Kevin!!
Pedro.

 

[Tim Burke]

Thanks, Kevin.