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About two years ago I had three misfires from a box of 20 JHP Federal Premium Hydra-Shoks. I had solid primer strikes on each of the rounds.
So I called Federal and was impressed with the professionalism of the rep. He was extremely concerned. One of the first things he asked me was to identify the Lot No. (inside the box). He then asked me to return the rest of the rounds including the box they came in.
For my trouble, he sent me two free boxes of Hydra-Shoks.
I never did find out what the problem was. Maybe it was just a bad batch. Mistakes happen.
Excalibur...it would be interesting to hear what the response from Hornady is.
As others have said, Hornady will make it right. They can't afford to have their reputation tarnished.
So I called Federal and was impressed with the professionalism of the rep. He was extremely concerned. One of the first things he asked me was to identify the Lot No. (inside the box). He then asked me to return the rest of the rounds including the box they came in.
For my trouble, he sent me two free boxes of Hydra-Shoks.
I never did find out what the problem was. Maybe it was just a bad batch. Mistakes happen.
Excalibur...it would be interesting to hear what the response from Hornady is.
As others have said, Hornady will make it right. They can't afford to have their reputation tarnished.
