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@Grandpas50AE there you said it, their best selling gun even isn't a 1911, nobody sees the irony in that :oops:

I'd say that's a struggle with direction.

I love my 4 Wilsons but can imagine what would prompt me to buy another especially with 38 super out of the line-up.

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Beautiful 1911s!!

And yes, we need a return of 38 Super. Even if it's a special project type of thing.

The "direction" is indeed a bit ironic, but it is about the market, not so much Wilson (obviously just my opinion). A really great business is so preceptive of its customers that it figures out what the customers (or many of them) desire, sometimes before the customers figure it out. Bill Wilson started WC with a keen focus on customer desires.

Even though I'm strictly a 1911 enthusiast (successfully avoiding other temptations!!), I have to recognize the brilliance in the Wilson family's perceptions of the market. They beat out most other players with their quasi-1911-like double stack 9mm guns, built to top-tier quality standards; and even these non-1911 guns have indirectly worked out to the net benefit of even their 1911-only customers, allowing a still better manufacturing facility and ensuring business continuity in an era when some competitors are struggling.
 

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I've lost interest with acronym mania, and not just regarding Wilsons; it may well be because I'm not that bright. But trying to keep track of all the minor variations whose acronyms are longer than the actual design changes have worn me down. It used to mildly annoy me when someone would post a questions about the CXDRT9 BLT without telling me what the firearm they were talking about - since they had been in a fever for the gun, surely everybody will know what they're referring to, and if they don't, well, they're not cool anyway. :) I'm over it, now I just move along.

Thanks, I feel much better. :D
 

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Discussion Starter · #23 ·
Beautiful 1911s!!

And yes, we need a return of 38 Super. Even if it's a special project type of thing.

The "direction" is indeed a bit ironic, but it is about the market, not so much Wilson (obviously just my opinion). A really great business is so preceptive of its customers that it figures out what the customers (or many of them) desire, sometimes before the customers figure it out. Bill Wilson started WC with a keen focus on customer desires.

Even though I'm strictly a 1911 enthusiast (successfully avoiding other temptations!!), I have to recognize the brilliance in the Wilson family's perceptions of the market. They beat out most other players with their quasi-1911-like double stack 9mm guns, built to top-tier quality standards; and even these non-1911 guns have indirectly worked out to the net benefit of even their 1911-only customers, allowing a still better manufacturing facility and ensuring business continuity in an era when some competitors are struggling.
I would love to see a return of the .38Super to their line of 1911's for sure, even though I understand why they discontinued it (very few orders in that caliber for a few years running).

Although I do have one of the original EDC X9's, I think the evolution of that to the SFX9 in the various sizes offered is a good and natural progression of that system as envisioned by Bill. I really like my X9, and at some point, may find a way to afford one of the SFX versions, but that will be another year or two for me at my current income level.
 
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really like my X9, and at some point, may find a way to afford one of the SFX versions, but that will be another year or two for me at my current income level.
I know the feeling, retired for a little over four years and the SFX9 that I just picked up is my only new gun. Love retirement but new guns take patience and planning.

Happy Thanksgiving to all.
 

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I've lost interest with acronym mania, and not just regarding Wilsons; it may well be because I'm not that bright. But trying to keep track of all the minor variations whose acronyms are longer than the actual design changes have worn me down. It used to mildly annoy me when someone would post a questions about the CXDRT9 BLT without telling me what the firearm they were talking about - since they had been in a fever for the gun, surely everybody will know what they're referring to, and if they don't, well, they're not cool anyway. :) I'm over it, now I just move along.

Thanks, I feel much better. :D
I’ll acknowledge…There is something nice and simple about the 1911.😎
 
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Discussion Starter · #27 ·
I've lost interest with acronym mania, and not just regarding Wilsons; it may well be because I'm not that bright. But trying to keep track of all the minor variations whose acronyms are longer than the actual design changes have worn me down. It used to mildly annoy me when someone would post a questions about the CXDRT9 BLT without telling me what the firearm they were talking about - since they had been in a fever for the gun, surely everybody will know what they're referring to, and if they don't, well, they're not cool anyway. :) I'm over it, now I just move along.

Thanks, I feel much better. :D
Yep, I've gotten the same about acronyms - lost track of almost all of them that folks use these days about everything from A to Z subjects, not just guns. Glad you feel better now. :) For the most part, I move on or ask someone if it seems important to me, otherwise move along like you do. At least for the most part, the Wilson models follow some sort of gun culture consistency: AR9B (AR style, 9 x 19, Beretta mag), EDC X9 (and L and S suffixes of that for Long and sub-compact versions) for Every Day Carry XTAC grip 9 x 19, or the current version of it that is called SFX9 for "Solid Frame XTAC grip 9 x 19". But to someone not familiar with gun culture background, or Wilson's naming abbreviations, it would indeed be a bit confusing to see the name and derive its meaning.
 

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They have pretty much become a Whore company that will do anything to make a buck.
A general cheaping of their 1911 line, work on Berettas, Sigs, even Glocks. Pushing more on their Ar line.
Customer service that runs from knowledgable to clueless.
 

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Really!?! It seems to me if a company doesn't make money, they don't stay in business. The way you make money is give the customer what they want. To make real money, its to anticipate what the customer will want. Wilson does both. I have driven down there three times this year. Each time the door was locked (COVID rules) but the person I was working with would come outside to handle things with me. When I called and ordered, the sales person was always polite and conversant.

I don't know any 1911 guy that probably doesn't have a Glock or Beretta or Sig or S&W as well. Serving your customer base is smart. The AR remains the most popular rifle sold. Seems smart to cater to that market.

Their business plan must be working. They have expanded in size, the employee parking lot is full and everyone I've seen seems to smile.

Oh, and I chose to buy an EDC X9 over anything Blackhawk had. No regrets.
 

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Discussion Starter · #30 ·
They have pretty much become a Whore company that will do anything to make a buck.
A general cheaping of their 1911 line, work on Berettas, Sigs, even Glocks. Pushing more on their Ar line.
Customer service that runs from knowledgable to clueless.
I wouldn't call it that. They respond to their customer base... what would you have them do - go bankrupt like Remington or Colt? That would serve nobody IMO. Wilson responds and stays current with their customer base, and IMHO that is what keeps them relevant.
 

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They have pretty much become a Whore company that will do anything to make a buck.
A general cheaping of their 1911 line, work on Berettas, Sigs, even Glocks. Pushing more on their Ar line.
Customer service that runs from knowledgable to clueless.
You do realize who you are making your poor opinion towards?
 

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I wouldn't call it that. They respond to their customer base... what would you have them do - go bankrupt like Remington or Colt? That would serve nobody IMO. Wilson responds and stays current with their customer base, and IMHO that is what keeps them relevant.
I sent my Colt to WC so they could fix all the problems on my pistol that Colt created.
Wilson Combat is a damn fine Company.
 
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It’s hard to know how to best respond to unjustified negative posts. Sometimes it’s best to ignore them; sometimes a series of rebuttal posts is best; if the negative intentions or underlying motivations were known, it would make things easier.

Rather obviously, Wilson is a premiere builder of firearms, primarily combat-based and/or combat-serviceable firearms (thus the name Wilson Combat); and Wilson has a long history of excellent customer service. If someone is unhappy with Wilson, perhaps the best thing for us Wilson “regulars” to do is to sincerely wish them good luck elsewhere and maybe meet again discussing other subjects in other sub forums.
 
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I bought a CQB Elite in 9mm. The gun would feed 9mm fmj but the slide would need a nudge with hollowpoints..
I call Wilson, they tell me I need their new and impoved 9mm mag. I said ok send it to me, nope I had to send my mags back before they would send me the new mags.
So for two weeks I had a $3400 gun with no magazines.
Problem still kept happening. They guys on the Forum said the gun shipped with a 10 lb recoil spring and that I needed a 12lb..
Another call to Wilson and the guy that picks up the phone is clueless but said he would send the spring.
That week a flat wire spring comes that doesn't fit my guide rod.
Another call to Wilson and I talk to another guy and he says no problem he will said it right out.
He gets off the phone and completely forgets about me.
Another call to Wilson and I finally get the spring and the gun runs.
A few weeks later I sell the gun at a loss because their customer service has completely pissed me off.
Fast forward a few months ago I had a question about another Wilson and the service rep quickly replied and answered all my questions.
A few day later I get a questionaire as to how their customer service was.
So the **** must have hit the fan over their with differant people answering their customer service call. Some knowledgable and some clueless.

I spend my money on Nighthawk Custom now.
Bob Reeves picks up the phone and takes care of any questions or problems in short order.

It's very important that when you have a high end product at that price point , your customer service equals that.
 

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^^^It's hard to debate against a person's own personal experience when things went wrong. We probably all understand that. One or both of two things probably occurred...you had extraordinary bad luck with reaching some newbie(s) on the phone and/or I have been insulated from that experience by always calling the same rep. Perhaps also with the builds I've selected, which generally went to a specialist group of builders (r.g., Supergrades).

Best of luck to you with NH, they're good, and Happy Holidays.
 

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Discussion Starter · #36 ·
TTAC is relating his own experience, which is an unfortunate one to be sure, and is a rarity in CS experiences with the Wilson folks from what I've seen and read. TTAC - enjoy your NHC, they are fine pistols.

Now, back on topic of your favorite Wilson model(s). I suppose my second favorite is a hard toss-up between the XTAC Pro (in .45) and the XTAC Supergrade full size (also in .45), and running a very close race for third would be the Hackathorn Special Commander in 9mm.
 
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