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Thank you Eli

995 Views 24 Replies 13 Participants Last post by  X62503
I don't want to go into much detail, just wanted to publicly say thank you to Eli, he went out of his way to get my concerns taken care of.
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I echo this. Eli is great to deal with!
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I agree about Eli, Rob has also gone out of his way for me more than once. Great crew at ACW, they seem to mesh well together. I would guess it's a really good time working there.
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The kind of thing I love to hear since ACW is on my radar.
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I met Eli at Shot Show, nobody is more enthusiastic about 1911's or Alchemy than Eli
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Eli is absolutely the GOAT. I called on a Saturday, knowing i would get the VM machine and I left a message asking a question. Then... two days later, he called me back and left a voicemail in which he actually apologized for not picking the phone up...on the weekend!

Eli! you already do so much that if I call and you aren't available, my brain immediately reasons that you are out there providing the same, top tier, level of customer service for another customer/potential customer, and it makes everything all right!

Everyone I've interacted with there; Eli, Nick, Rob and even Shannon (someone I was contacted by when my gun was finished and ready for delivery), have my complete respect and are just wonderful to talk to because of how passionate they are about ACW. ACW got itself a customer for life; me!
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Eli is pretty Gangster( I’m sure more than a few of y’all understand the joke).😜
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Rob and Eli are good dudes but my standards are low. I even like Nick. 🤷🏻‍♂️
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Whose Rob?
I’m pretty sure you aren’t being serious, but if you are Rob C Schauland is the top guy over at ACW, and I think he’s also the Director of R&D for Cabot. I don’t recall what his username is on here though.
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It's pretty tough to keep things straight for sure.

I’m pretty sure you aren’t being serious, but if you are Rob C Schauland is the top guy over at ACW, and I think he’s also the Director of R&D for Cabot. I don’t recall what his username is on here though.
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Rob and Eli are good dudes but my standards are low. I even like Nick. 🤷🏻‍♂️
Is that low or no? :)
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One other thing that should be pointed out and THANKED is ACW warrants the gun itself, not just to the original purchaser like Staccato does. Thank you ACW.
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Is that low or no? :)
In this case, either one works. 😂🤣
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Eli and all of the folks at ACW rock. They finished my Prime a month or two early. I just put a pair of SK clear mammoth ivories on it this evening. Here's a picture.
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Eli and all of the folks at ACW rock. They finished my Prime a month or two early. I just put a pair of SK clear mammoth ivories on it this evening. Here's a picture.
View attachment 682588
Beautiful pistol! Where's the serial number?
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Beautiful pistol! Where's the serial number?
I agree beautiful pistol, beautiful grips. Either it’s optioned and shown with the optional cloaking device enabled or it’s just another ghost gun. ;)
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Beautiful pistol! Where's the serial number?
You can tell he photoshopped it the same way i do. We just clone the above or below spot on the frame and it blends right in
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Where's the serial number?
Absolutely as @AtheistArmsAmerica states: layer via copy in Photoshop. Most of the time I do that, sometimes I don't. @R82997, this was a budget build; no cloaking device.
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