I see that Dillon Precision has responded to a few posts. I would like to welcome them to the forum. Their input is greatly appreciated. Their machines are top notch, and the no BS warranty is the best you can do. By the way, I have two RL-550 machines.
You're not fooling me, my marketting savvy tells me that "to assist on questions regarding our equipment, and reloading in general." is the best way to "promote Dillon products". The classic soft sell.
Glad to have you on board. If I ever get rich enough to upgrade my Loadmaster the XL 650 is squarely in my sights