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gendarms2000:
If 4 out of your 5 DW's are really as "bad" as you proclaim, I'd like to know why you haven't taken the time to get them fixed? I know if I were in you shoes, I wouldn't spin my wheels on a negative campaign here on a public forum, I'd be in the face of the manufacturer (who can actually MAKE A DIFFERENCE)! I p.m.'d you about a month ago trying to get you some help, and you told me you didn't have the time or money to get them fixed. I know you say you've sent them all back "multiple times", yet you've STILL not demanded satisfaction? Man... :hrm: You shouldn't have to be spending your money on shipping to get these guns fixed, but you should be demanding satisfaction. What gives?
 

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dpcdivr said:
gendarms2000:
If 4 out of your 5 DW's are really as "bad" as you proclaim, I'd like to know why you haven't taken the time to get them fixed?
Ever heard that expression "Throwing good money after bad?"

I know if I were in you shoes, I wouldn't spin my wheels on a negative campaign here on a public forum, I'd be in the face of the manufacturer (who can actually MAKE A DIFFERENCE)!
No, since you are a professional smith, if you were in my shoes you would fix them yourself, which you have done (e.g. when you received a DW with a scratch on it, you bead blasted the gun yourself).

I have fixed the things I could myself. But I'm not a smith and don't want to do more harm than good to the guns.

I p.m.'d you about a month ago trying to get you some help, and you told me you didn't have the time or money to get them fixed. I know you say you've sent them all back "multiple times", yet you've STILL not demanded satisfaction? Man... :hrm: You shouldn't have to be spending your money on shipping to get these guns fixed, but you should be demanding satisfaction. What gives? [/B]

3 trips back to the factory, 2 of them I paid for, $80 total shipping for me. Plus the time to take it to the fedex counter because I can't drop a firearm off at the local mailboxes etc.

I can "demand" satisfaction till I'm blue in the face, but if the factory is unable to deliver it, what is the point?

They replace crappy parts with crappy parts. I feel bad for their smiths, having to work with low quality parts. It also seems they don't have time make sure they've fixed the guns right.

I'm not being impatient, I didn't complain about the long wait for the RZ, it came when it came. It just kind of sucked that it didn't work (and still doesn't).

I know they WANT to make it right, I just don't have any confidence that they have the ability to do so, otherwise surely they would have done so even before the guns left the factory the first time?

As for a negative campaign, there is none.

I am simply responding to questions honestly.

As I said, my patriot is the gun I shoot in all my matches now, even after the parts breakges. It runs and runs and runs. Thing is I bought it while I was waiting for my RZ, my RZ was supposed to be my match gun...

No big deal in the end, they are just toys. Don't take it personally.

At some point I will spend the $300 to take these 3 guns to a local smith and have him fix them. I just don't have time right now, and the $300, while I could swing it, there just are other priorities. Friends have offered to help with the guns (guys who know what they're doing) so I may go that route, I just don't have time right now. When I get a couple hours to spend on this hobby, I want to spend it putting lead downrange, not screwing around with the guns.
 

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BTW I only have 4 DW's, not 5. All bought from the time I placed my RZ order till a few months after the RZ came.

RZ in 10mm Norma w/a .40S&W factory barrel, adjust.
Patriot in 45ACP, adjust.
Pointman major 45ACP Stainless, adjust.
Pointman major 9mm Stainless, adjust.
 

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Never mind...

How does that go??? Tis better to remain silent than you open your yap????... yup.. That's the one..


Just pour yerself another shot and shuttup Iggy!!!:biglaugh:
 

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dpcdivr said:
4 DW's. I stand corrected. Have you spoken with Bob personally about this? 3 out of 4 is obviously not good. Just want to see you get your guns working.
No, Phil handled it the last time I sent all 3 guns in for work. He was very nice, and they did their best.

I don't want to keep sending these guns away, I've had enough of that. If/when I get them fixed, it will be locally with a guy I hand cash to and can look in the eye and he can tell me they are working 100%. And if they are not I don't have to ship them, I can have him meet me at the range and I can demo the problems and he can explain to me why he said they were fixed when they were not.

You dig? :)

I just need to find a local guy who takes pride in his work, and then I won't have to worry about it. I take pride in my work and I wouldn't let something out of my control if it was not 110%.


Iggy- you are smart, keeping the mouth shut is usually the best policy. I need to learn from you ;)
 

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gd2000.....

Sorry you've had all the headaches. I'd be a little upset with that track record. Still, whether it's positive or negative feedback DW needs to hear these things. Not everyone that buys a 1911 knows how to troubleshoot them. When one gets a gun with issues, it truly is upsetting especially for the fellow who just wants to shoot and not become a smith.

Maybe dpc can work out a deal with you and get your pistols up and running? I hear tell he does some pretty nice work.

Regards,
Sam
 

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SCF
I had seriously thought about that, as I read how DPC and others who seem quite knowledgable and skilled fixed their problems or problems for their customers.
'
I have no doubt that he could and would resolve all these issues. And it's not hard to come up with a criteria for success. Shoot a whole box of the ammo I normally shoot through the gun. Any failures? Yes? THen it's not done. No. Good enough. I'd pay for or send the ammo, you can buy it at any walmart. I mean that's how I test the guns myself and I'm no genius.

But the shipping costs (and this time it would be both ways) make it prohibitive, especially since these are apparently problems that don't require the work of a "specialist", any decent 1911 smith should be able to make these guns work right.

Thanks for the concern guys. I will eventually get them fixed. Heck I bought the RZ with my son's birthday as a serial number hoping to give it to him some day. 10mm is my favorite caliber, and the RZ will be my favorite (and most expensive, close to $1000 with the .40S&W barrel) pistol when it is fixed. He's almost one now so I have a few years to get it done ;) Right now I just need a gun that shoots 100% reliably, and the patriot fills the bill.

The only reason I keep answering on this group is because I've never heard anyone at DW (maybe I missed the thread) admit they have a QC problem or that they use low quality parts.

They announce new guns, take polls about tech tips and guide rods, but never a "mea culpa" and here's how we're going to fix the problem so you our customers can have confidence that the flubs of the past will be unlikely or nonexistant in our future.

I think rather than a bunch of new models (which are nice) what might benefit DW is a concrete plan (with metrics for measuring success) for improving QC, a commitment to not let a gun leave the factory with these type of problems, and a commitment to using decent parts.

That would make it a lot easier to recommend DW pistols without hesitation.
 

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OK i give

where did this come from and why now bring it back in November ?? or am i missing something ??

Jeff.
 
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